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Talent Leaders
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Legal

Data Privacy & Retention Policy

Effective: June 2026 - Talent Leaders Inc., 238 Saddlefield Place NE, Calgary, Alberta, Canada T3J 4Z3

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This policy is prepared in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Canadian federal and provincial privacy regulations. Talent Leaders Inc. is committed to protecting the personal information of every individual whose data we handle.

1. Who We Are and Our Accountability

Talent Leaders Inc. is a licensed international employment and HR consulting agency based in Calgary, Alberta. We are accountable for the personal information under our custody or control. Our Privacy Officer is responsible for overseeing compliance with this policy and with PIPEDA. Contact details are provided in Section 11 of this policy.

2. Personal Information We Collect

We collect only the personal information reasonably necessary to deliver our services. This may include:

-Identity and contact information: full name, email address, phone number, mailing address
-Professional information: resume or CV, work history, qualifications, certifications and professional references
-Immigration and work authorization status: for candidates seeking employment in Canada
-Assessment results: psychometric test outcomes and profiling data collected with your consent
-Billing and payment information
-Communication records: records of emails, calls and consultation sessions

3. Why We Collect This Information

Personal information is collected and used for the following identified purposes:

-Matching candidates with suitable employment opportunities and connecting employers with qualified talent
-Delivering HR consulting, assessment, training and advisory services
-Processing consultation bookings and service-related payments
-Communicating relevant opportunities, service updates and market insights
-Meeting legal, regulatory, immigration and tax obligations

4. Consent

We collect your personal information with your knowledge and consent. By submitting your information to Talent Leaders - whether via our website, email, phone or in person - you consent to its collection and use as described in this policy. Where required by law or where the information is sensitive in nature, we will seek explicit written consent. You may withdraw consent at any time by contacting us in writing; however, withdrawal may affect our ability to provide certain services to you.

5. Limiting Collection and Use

Talent Leaders collects only the information reasonably necessary to fulfill the identified purposes described in this policy. We do not use or disclose personal information for purposes other than those for which it was collected, except with your consent or as required or permitted by law.

6. Sharing of Personal Information

Your personal information may be shared with the following parties, strictly as necessary to deliver our services:

-Prospective employers or clients - only with your prior consent and only for talent placement purposes
-Third-party service providers who assist in delivering our services (e.g. IT infrastructure, secure document management, payment processors), all of whom are bound by confidentiality agreements
-Government authorities, regulatory bodies, immigration departments or legal counsel, where required by law

Talent Leaders does not sell, rent or trade personal information to any third party for commercial or marketing purposes. Ever.

7. Data Retention Schedule

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. After the applicable retention period, data is securely deleted or anonymized.

Data Category
Retention Period
Active candidate profiles
3 years from last contact
Placed candidates and client engagement records
7 years
Unsuccessful applications on file
12 months
Consultation and assessment records
3 years
Billing and financial records
7 years (CRA requirement)

8. Safeguards and Security

Talent Leaders employs administrative, technical and physical safeguards proportionate to the sensitivity of the information held. These include encrypted data storage, role-based access controls, staff confidentiality and privacy training, and regular security reviews. In the event of a material data breach, affected individuals and the Office of the Privacy Commissioner of Canada will be notified in accordance with PIPEDA requirements.

9. Cross-Border Data Transfers

Some service providers engaged by Talent Leaders may be located outside Canada. Where personal information is transferred internationally, we take reasonable steps to ensure that it receives a level of protection comparable to that required by PIPEDA. By using our services, you acknowledge that your information may be processed in jurisdictions outside Canada.

10. Your Rights Under PIPEDA

As an individual whose personal information we hold, you have the right to:

-Access the personal information we hold about you and receive a description of how it is being used
-Correct any inaccurate or incomplete personal information on file
-Withdraw consent to the collection, use or disclosure of your personal information, subject to legal limitations
-File a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca if you believe your rights have been violated

To exercise any of these rights, submit a written request to our Privacy Officer using the contact details below. We will respond within 30 calendar days.

11. Contact Our Privacy Officer

Privacy Officer - Talent Leaders Inc.
⊙Calgary, Alberta, Canada

We take all privacy inquiries seriously. Written requests will receive a substantive response within 30 calendar days. Where a request cannot be fulfilled within this period, we will notify you of the reason for the delay and the expected response date.

12. Updates to This Policy

This policy may be updated periodically to reflect changes in our practices, applicable law or regulatory guidance. The effective date at the top of this page indicates the most recent revision. We encourage all clients and candidates to review this policy on a regular basis. Where a material change is made, we will take reasonable steps to notify affected individuals.